Bangalore Metro: 10-Minute Train Gaps Cause Major Chaos [Video]

Bangalore Metro commuters faced a frustrating start to the week on Monday (April 14, 2025) after Namma Metro trains began running at 10-minute intervals during morning peak hours. It caused massive overcrowding at major stations like Majestic and Magadi Road.

Videos surfaced on social media showing packed platforms and trains bursting at the seams. Passengers struggled to squeeze into the already full coaches, and many were forced to wait for the next train—only to find it equally crowded.

Commuters Slam Metro Mismanagement

Regular metro-goers were hit hardest by the change in train frequency. Many voiced their anger online, calling the situation “outrageous” and “unacceptable.” Some even linked the chaos to the recent fare hike, questioning whether the service justified the higher prices.

Unacceptable mismanagement at Majestic Metro Station this morning. Reducing train frequency to 10 mins during peak hours, assuming everyone has a holiday, created absolute chaos. BMRCL must plan better in such cases and restore normal frequency immediately. pic.twitter.com/rkp7VPIKKi

— P C Mohan (@PCMohanMP) April 14, 2025

Bengaluru Central MP PC Mohan criticized the Bangalore Metro Rail Corporation Limited (BMRCL) on social media. “Reducing frequency to 10 minutes during peak hours, assuming everyone has a holiday, created absolute chaos,” he posted. He demanded that BMRCL restore normal service immediately and plan better in the future.

Online Outrage Grows

Angry commuters soon flooded X (formerly Twitter) with complaints. “30+ minutes at Majestic! For this service after a fare hike?” one user posted. Another wrote, “Even after 10 minutes, the train was full. No space to get in.”

Others warned of the potential dangers, comparing the situation to a stampede risk. “Majestic will have a stampede one of these days and BMRCL will be to blame“- thus goes a Tweet. Many pointed out the lack of crowd control and poor communication.

BMRCL Responds

Following the backlash, BMRCL issued a press release explaining its actions. To ease the crowd, four extra trains were run from Baiyappanahalli to Majestic. One train was turned around at Majestic and sent back to ITPL to manage the rush.

In total, seven additional trips were added from Majestic, Garudacharpalya, and Whitefield. BMRCL also said it would increase frequency to 5 minutes during evening peak hours, especially from ITPL, to handle the heavy footfall.

What Commuters Want

Metro users are now demanding better planning and timely communication from and within BMRCL. On a regular weekday, they expect reliable service—not last-minute changes that lead to unsafe and chaotic conditions.

The incident has raised fresh concerns about the city’s ability to manage its growing metro crowd, especially during peak work hours.